Shipping Policy

Shipping Policy

When can I expect to receive my shipment?

All orders are shipped from our warehouse within 5 business days of placing the order. Your shipment will arrive within 10-20 business days from the date of shipment, depending on carrier availability and location. We apologize for any delays that may occur if your shipment requires customs clearance or inspection, or if transportation is delayed due to the carrier's service.

How can I track my order?

A tracking number will be provided in your shipping confirmation email. You can use the number to track your order at www.17track.net.

What are your shipping rates?

We have a flat shipping rate of $2.99 for all destinations worldwide.

Which countries do you ship to?

We currently ship worldwide. However, if your country is not supported by our logistics, we will notify you immediately and make the necessary changes to your order. To learn more about our destinations, contact us at service@purenordiccare.com

How can I change my shipping address?

Address changes are only permitted by 11:00 PM (PDT, -7 GMT) on the same day of the order. You can contact us at service@purenordiccare.com

to request these changes.

Can I deliver to an address other than my card's billing address?

Yes, you can.

How is my order shipped?

Orders are shipped on regular business days, excluding holidays. Orders placed on Saturday or Sunday will be shipped the following Monday.